1. Overview & Commitment
Ethio EV Spare (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how our mobile application (Ethio EV Spare on Google Play Store) and web platform (https://adonaeltrading.com/) collect, use, disclose, and safeguard your information when you browse our electric vehicle parts catalog, place orders, and use our logistics services in Ethiopia.
2. Information We Collect
- Account Information: Name, email address, phone number, and delivery address provided during registration.
- Electric Vehicle Data: Make, model, year, trim, and Vehicle Identification Number (VIN) added to your digital garage to ensure 100% genuine EV part fitment.
- Location Information: Coarse or fine device location (with your explicit permission) to auto-detect your delivery address in Addis Ababa and across Ethiopia.
- Push Notification Tokens: Device registration tokens (Firebase Cloud Messaging / Expo Push) to send real-time order status, dispatch updates, and delivery notifications.
3. How We Use Your Information
- Process and fulfill your Ethio EV Spare parts orders with genuine OEM matching.
- Coordinate doorstep delivery and logistics dispatch with authorized couriers in Addis Ababa.
- Send high-priority order confirmation, dispatch, and delivery notifications.
- Provide 24/7 customer support, warranty verification, and technical assistance.
- Prevent fraudulent transactions and maintain platform security.
4. Data Security & Retention
We implement industry-standard encryption, secure socket layers (TLS/SSL), and tokenized authentication to safeguard your personal data. We retain your information only as long as necessary to provide fulfillment, warranty support, and comply with legal requirements in Ethiopia.
5. Contact Information & Data Rights
If you have questions about this policy or wish to request data deletion or account closure, you can contact our data governance team at: